2020 Football Home Game FAQs
2020 FOOTBALL HOME GAME FAQs
We greatly appreciate your patience as we work through all of the challenges facing the fall sports season due to COVID-19. In an effort to continuously provide updates for our fans, below is what we have in place as of this date. This page will be updated as new information becomes available.
UPDATED SEPTEMBER 20, 2020
2020 Schedule | 2020 Seat Selection | Frogs Helping Other Frogs | Frog Club Donor Parking | Tailgating | Mobile Ticketing | Health & Safety Guidelines | Concessions
CONTACT US
| Ticket Office Phone: | (817) 257-FROG [3764] |
| Ticket Office Email: | tickets@tcu.edu |
| Frog Club Phone: | (817) 257-7700 |
| Frog Club Email: | frogclub@tcu.edu |
2020 Home Schedule
TCU and Big 12 Conference members will play nine conference games plus one non-conference game. Below is the Horned Frogs' home schedule.
All kickoff times and TV coverage are TBD. For a complete schedule, click here.
Temporary Seat Selection for the 2020 Football Season
At this time, based on health and safety recommendations from state and local authorities TCU will have a maximum capacity of 12,000 for home football games. In an effort to accommodate as many season ticket accounts as possible, while still providing tickets for the entire season, we will conduct a seat selection process starting August 24th.
TCU and Big 12 Conference members will play nine conference games plus one non-conference game. Below is the Horned Frogs' home schedule.
| Game 1 | SMU | September 11 |
| Game 2 | Iowa State | September 26 |
| Game 3 | Kansas State | October 10 |
| Game 4 | Oklahoma | October 24 |
| Game 5 | Texas Tech | November 7 |
| Game 6 | Oklahoma State | December 5 |
All kickoff times and TV coverage are TBD. For a complete schedule, click here.
Temporary Seat Selection for the 2020 Football Season
At this time, based on health and safety recommendations from state and local authorities TCU will have a maximum capacity of 12,000 for home football games. In an effort to accommodate as many season ticket accounts as possible, while still providing tickets for the entire season, we will conduct a seat selection process starting August 24th.
- Similar to our normal upgrade process, each season ticket account, based on priority rank within the Horned Frogs Priority Points System, will be assigned a selection date and time to log into their online account and select the seats they want for the 2020 season. Essentially this is a re-seating plan for the 2020 season only.
- The maximum number of tickets allowed per season ticket account will be four (4).
- This process will only affect the 2020 season and all accounts will be given the opportunity to renew their pre-existing seats for the 2021 season.
- Fans that wish to opt-out of the 2020 season may do so by contacting the ticket office at 817-257-3764 or tickets@tcu.edu.
- Season ticket accounts that elect to opt-out will automatically have their previous payments applied as a credit toward their 2021 renewal.
- Requests to have previous payments converted into a donation to the newly established Frog Club Purple & White Fund, which is eligible for a tax deduction and will receive double Horned Frog Priority Points (6 points per $100), please contact the Frog Club (817.257.7700 or frogclub@tcu.edu).
- To request a refund to your season ticket account, please email the ticket office (tickets@tcu.edu).
As we try to keep the stadium purple and help other Horned Frogs that might not have been able to select season tickets, a new opportunity will be available for the 2020 football season only.
- Simply log into your online season ticket account and select the “Return”.
- Choose the game(s) and ticket(s) that you will not be using.
- Return them to TCU for a credit to your account. The credit will be applied to your 2021 season renewal.
- The returned tickets will then be available only to other TCU season ticket holders to purchase online.
Frog Club Donor Parking for 2020
While subject to change, at this time, parking lot or space assignments will not change for donor parking. Parking lots will open 3 hours prior to kick off. More information, including an updated 2020 Football Parking Policy Manual, will be communicated directly by the Frog Club to all donor parkers in the near future.
Tailgating for 2020
In order to provide the safest environment for fans to enjoy TCU Football this fall, tailgating will be prohibited in all lots and spaces. Lots will open 3 hours prior to kick off and close following the conclusion of the game. An uncontrolled tailgating environment could jeopardize the opportunity for fans to attend home games and safely host the 2020 football season.
TCU will transition to mobile-only ticketing for the 2020 football season. This shift is necessary due to the limited time between seat selection and the first game. This option also provides a safer, contactless ticketing environment for fans as well as transferring tickets to friends if unable to attend.
Fans will receive their tickets via email, allowing them to download tickets into their Apple Wallet (iPhone) or Google Pay Wallet (Android). Prior to reaching the gates, ticket holders will open their digital wallet, select the game tickets and hold their phone near the ticket scanner.
Anyone without a smartphone may contact the TCU Athletics Ticket Office at 817-257-3764 or tickets@tcu.edu in advance of game day for options.
For more information about mobile ticketing, please CLICK HERE.
Health & Safety Guidelines for 2020
The health and safety of our student-athletes, coaches, staff and fans is our top priority. We will continue to work with state & local health officials to ensure we provide the safest event possible at Amon G. Carter this fall.
Below are measures TCU is taking to ensure a safe environment at Amon G. Carter Stadium:
- Mobile ticketing solutions for contactless entry will be implemented.
- All fans will be required to have their temperature taken and complete a brief health screening questionnaire upon entering Amon G. Carter Stadium and Frog Alley. Stadium Temperature Check Map
- Face Coverings required (over nose and mouth) at all-times except when eating or drinking. Children 2 and under are not required to wear a Face Covering.
- Suggested entrance gate near your seat to reduce clustering will be on your mobile ticket.
- Social distancing markers at gates, concessions, and restrooms will be put in place.
- Hand sanitization stations are located throughout the stadium.
- Elevators will operate under state mandates of no more than 4 passengers and an operator.
- Cashless concessions and merchandise transactions will be in place.
- Concession items will predominately be prepackaged and sealed.
- Tables in common areas and premium clubs will be appropriately spaced.
- Multiple clean teams will continually clean common areas during the event.
- Staff will be screened prior to entering the facility and will be required to wear a face covering at all times.
TCU Athletic Food Service Covid-19 Adjustments
- Dedicated sanitation team on site continually cleaning surfaces.
- All staff will wear appropriate PPE (i.e. face coverings, gloves, face shields).
- Patrons must adhere to Social Distancing guidelines while waiting to be served.
- Concessions’ offer reduced/changed for safety purposes.
- Beer served in sealed containers.
- No in-seat hawking.
- HIGHLY ENCOURAGE fans to use cashless (debit/credit) payment options.
- Concession locations will vary based upon crowd size.
- All premium buffets will be staff-served.
Additional gameday information will be forthcoming. All policies and procedures are subject to change.
